FAQ's


We want you to have the best experience shopping with us! We are constantly evaluating and improving to offer you the very best in customer interaction and quality. 

Feel free to contact us any time with any questions or concerns, or if you just want to tell us were doing great, thats cool too. 

Thank you for supporting our Handmade shop!

Return/Refund Policy: We offer a 30 day exchange policy. Within 30 days you can return your un-used, un-worn item in its original packaging in exchange for store credit of equal or lesser value. We do not refund any shipping charges. 

Lost or Stolen Mail: We are not responsible for lost or stolen mail. You can purchase insurance or extra tracking on your package at checkout if you like. This is the best way to insure your package won't get lost or damaged. We ship via USPS and every once in a while packages get lost or damaged due to circumstances beyond our control. We will always try our best to work with you and make sure you are completely satisfied with your purchase.

Collaborations: We love working with other small shops and influencers. For inquiries, please drop us an email at  ewmccall.originals@gmail.com